Start pageAVV Service center

AVV Service center

Customer care and service center of transport operators in AVV

If you have any questions about AVV offers, such as prices, timetables, tickets or subscriptions, etc., please contact the customer center of the relevant transport company directly.

KundenCenter am Bushof Aachen

Schumacherstraße 14, 52062 Aachen

Closed

Monday – Friday

7.30 – 18.00 o'clock

Saturday

8.30 – 14.00 o'clock

+49 241 16 88 30 40

Kundendialog DB Rheinlandbus

Bahnhofstr. 1 - 5, 48134 Münster

Closed

Monday – Friday

6.00 – 22.00 o'clock

Saturday

7.00 – 14.00 o'clock

+49 18 06 60 70 85

Rurtalbahn GmbH

VIAS Rail GmbH Region West

iPUNKT

Markt 6, 52349 Düren

Closed

Monday – Friday

9.00 – 18.00 o'clock

Saturday

9.00 – 14.00 o'clock

+49 24 21 25 25 25

VIAS Rail Kundenservice

Kölner Landstr. 271, 52351 Düren

Closed

Monday – Thursday

7.30 – 17.00 o'clock

Friday

7.30 – 15.30 o'clock

+49 24 21 27 69 600

DB Regio AG, Region NRW

DB Reisezentrum Aachen

Bahnhofsplatz 2a, 52064 Aachen

Open

Monday – Friday

6.00 – 21.00 o'clock

Saturday

7.00 – 20.00 o'clock

Sunday

8.00 – 20.00 o'clock

DB Reisezentrum Düren

Hauptbahnhof 1, 52351 Düren

Closed

Monday

6.00 – 18.00 o'clock

Tuesday – Wednesday

8.00 – 18.00 o'clock

Thursday

8.00 – 20.00 o'clock

Friday

8.00 – 18.00 o'clock

Saturday

8.00 – 12.00 o'clock

12.30 – 14.30 o'clock

DB Reisezentrum Erkelenz

Anton-Raky-Allee 1, 41812 Erkelenz

Closed

Monday – Wednesday

7.00 – 12.15 o'clock

13.00 – 16.30 o'clock

Thursday

9.00 – 12.15 o'clock

13.00 – 18.00 o'clock

Friday

9.00 – 12.15 o'clock

13.00 – 16.30 o'clock

DB Reisezentrum Geilenkirchen

Bahnhofstraße 1, 52511 Geilenkirchen

Closed

Monday – Wednesday

7.00 – 12.15 o'clock

13.00 – 16.30 o'clock

Thursday

9.00 – 12.15 o'clock

13.00 – 18.00 o'clock

Friday

9.00 – 12.15 o'clock

13.00 – 16.30 o'clock

DB AboCenter NRW

21001 Hamburg

+49 18 06 03 30 99

Kundencenter Geilenkirchen

Geilenkirchener Kreisbahn 1, 52511 Geilenkirchen

Closed

Monday – Friday

7.45 – 12.00 o'clock

12.30 – 16.00 o'clock

+49 24 31 88 60 00

Kundencenter Erkelenz

Konrad-Adenauer-Platz 1, 41812 Erkelenz

Closed

Monday – Friday

9.30 – 13.00 o'clock

14.00 – 18.00 o'clock

Saturday

10.00 – 13.00 o'clock

+49 24 31 88 60 00

iPUNKT

Markt 6, 52349 Düren

Closed

Monday – Friday

9.00 – 18.00 o'clock

Saturday

9.00 – 14.00 o'clock

+49 24 21 25 25 25